Field Chases

Having Trouble Contacting a Customer? Use a field chase. A field chase also known, as a “door knock” is a method that helps effectively mitigate potential losses. Field chases can help you locate a customer and collateral protecting your portfolio.

FIELD CHASES
COST $200.00 FOR 20 VISITS TO THE CUSTOMER’S HOME, PER DAY.
IF THE CUSTOMER IS NOT AT HOME, I WILL LEAVE A LETTER ON THEIR DOOR
NOTIFIING THEM THAT IT IS VERY IMPORTANT THAT THEY IMMEDIATELY CONTACT
THE COMPANY’S COLLECTIONS DEPARTMENT. THIS WAY THE CUSTOMER WILL BE
INFORMED THAT WE ARE LOOKING FOR THEM AND IT WILL CAUSE A GREAT
IMPACT.
IF THE CUSTOMER IS AT HOME, I WILL CONTACT THE COLLECTION DEPARTMENT
WITH MY CELL PHONE SO THAT THE CUSTOMER MAKE PERSONAL ARRANGEMENTS
WITH THEIR COLLECTOR.
IF THE CUSTOMER WISHES TO MAKE PAYMENT INTO THEIR ACCOUNT, IN CASH OR
BY CHECK, I WILL TAKE IT IF THE COLLECTOR AND THE CUSTOMER DECIDE, AND I
WILL GIVE THEM A RECEIPT AND I WILL GO TO THE STORE BEFORE THEY CLOSE TO
DEPOSIT THE PAYMENT ON THE SAME DAY THE CUSTOMER GAVE IT TO ME.
THIS WAY WILL HELP US KEEP THE CUSTOMER’S ADDRESS UPDATED AND PREVENT
IT FROM BEING LOST.